Snapchat, Spotify, Google Cloud Back Up After Brief Outage

Several social media apps such as Snapchat, Spotify and Alphabet’s Google Cloud appeared to be back online on Tuesday after a brief global outage.

Google said problems with its cloud networking, which counts Etsy, Spotify and Snap as clients, were partially resolved shortly after thousands of users flagged it on the outage tracking website downdetector.com.

Google Cloud’s dashboard had previously shown that services including Cloud Developer Tools, Cloud Console and Cloud Engine were experiencing disruption.

Spotify said it “is aware of some issues right now and is investigating them.” More than 50,000 users had reported issues on Downdetector, but those disruptions have been resolved, according to the website.

Snapchat Support earlier said in a tweet, “Many Snapchatters are having trouble using the app. Wait, we’re working on a fix. In the meantime, we recommend staying logged in.”

Increasingly, the cloud company behind a major global Internet outage in June said it was seeing increased errors with Genesis in “general cloud provider, unrelated to Fastly’s Edge cloud platform”.

Tuesday’s brief disruption follows a six-hour-wide outage last month that crippled Meta, formerly known as Facebook, following faulty configuration changes on the company’s routers.

DownDetector only tracks outages on its platform by combining status reports from a range of sources, including user-submitted errors. The outage may have affected a large number of users.

© Thomson Reuters 2021


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